This is a short list of our most frequently asked questions. 
If you can not find the answer you are looking for, feel free to send us an e-mail at enquiry@xlash.com.sg

How to apply XLash?
1.Remove all make up, contact lenses or other cosmetic products. Wash you hands and face with mild soap.2.Apply a thin even layer of Xlash on the root of your upper lashes in one continuous strokeHow to apply XLash   3.Apply Xlash once a day, preferably before going to bed4.Please find the video by the link below
How to use Xbrow?
  1. Before using Xbrow it’s recommended that you first remove your make up and wash your face
  2. Bring out your Xbrow and gently remove the brush to reduce the risk of spillage
  3. Apply a thin line of Xbrow evenly on the roots of your eyebrows (video below)
  4. Repeat using Xbrow every night for 30 days before see noticeable results
 
What is Xlash Eyelash Serum and how does it work?
Xlash is a unique formula which helps to improve the growth cycle of your eyelashes and at the same time it stimulates the hair follicles. The results of this makes your eyelashes longer, thicker and darker.
Why eyelash serum better than other solution?
All sorts of companies have pushed their products into the marketplace, claiming to have the best eyelash enhancer, such as eyelash extensions (a procedure in which synthetic eyelashes are applied to existing lashes, one at a time and as to be redone every 2-4 weeks) or false eyelashes  (sets of synthetic eyelashes are glued into place which have to be re-applied every single day). But we believe that naturally long and beautiful eyelashes look even better. Eyelash Serum is  enhancer made of safe, natural ingredients that stimulate the hair follicles of your lashes, while conditioning and moisturizing, causing the hair to grow. Naturally healthy lashes are not something that comes off when you sweat. You do not have to be afraid to go swimming. They will not embarrassingly fall off at just the wrong moment and looking naturally beauty is made inherently easy. Clearly the best eyelash enhancer is a high quality serum, such as Xlash. Don’t you agree?
Why Xlash better than another serum?
Xlash product line combines innovations of biological technology and secular phytoteraphy traditions. Partnership with leading Swedish lab helped to develop safe, high quality clinical cosmetics to support your natural beauty. Using a unique blend of vitamins, aminoacids, and antioxidant-rich plant extracts, Xlash nourishes lashes and extends their growth period to help them become longer, healthier, and stronger.
How long will it take before I can see the results on my eyelashes?
The tests we have performed show that it takes approximately 4 weeks before you can see a remarkable improvement of the quality of your lashes. In order to reach optimal length of your natural lashes, we recommend that you keep using Xlash for at least 10-12 weeks. You will see a remarkable difference in your eyelashes by the end of the 10 weeks cycle.  Our tests have also showed that many people can achieve the same result much quicker than 10 weeks.
Why It take so long to get result?
Xlash serum is an unique blend of vitamins, amino acids, and antiosidant-rich plant extracts which nourish your lashes and extends their growth period in order to help them become longer, healthier and stronger. In another world, our serum can help your eyelash go growth only during cycle. Understanding the eyelash growth process can help you easily know how does it why. There are actually three different stages of the eyelash growing cycle: Anagen Stage, Categen Cycle and Telogen Stage. It is only during that Anagen stage that a person can grow eyelashes.  This stage of the growing cycle lasts about 30 to 45 days.  When eyelashes reach the Categen cycle, they stop growing, being in transition. Lashes that fall out, or are otherwise removed, during this stage do not grow until the cycle is over. Categen can last 2 to 3 weeks. After this comes the Telogen stage, which is the time period in which the follicles are completely at rest. This can last 2 to 4 weeks. To summarize, our eyelashes grow for three months, after which they are replaced by new ones. So the best way to help them to get longer is to increase the length of the time they have to grow, which you can successfully do with Xlash serum enhancer.Please, be patience and you wont regret!
For how long will one bottle of Xlash last?
Xlash Eyelash Serum 3ML – approximately 2-3 months. Xlash PRO Eyelash Serum 6ML – approximately 5-6 months.
How long can I expect the result to last?
It is very individual how long the result will last. We do have customers who say they have had longer eyelashes one year after they stopped using Xlash. Xlash provides long lasting results, but not forever lasting results since eyelashes have a natural life cycle of renewal. To maintain your optimal length of natural lashes, we recommend that you apply Xlash eyelash serum 2-3 times per week after 10-12 weeks.
What happens if I stop using Xlash?
Your eyelashes will go back to its original look after a few weeks or months. If you would like to keep the result you have accomplished, you can reduce the usage to 2-3 times per week.
What happens if I forget to apply Xlash at night?
If you forget or skip to apply Xlash at night, continue as usual next evening. Regular use of the product is the key to quickly achieve a long-lasting result!
Can men use Xlash?
The product is unisex and since it is clear and transparent, it is ideal also for men!
Has Xlash been tested on animals?
Xlash has NOT in any way or form been tested on animals. Xlash has a proven formula which has been developed after tests only on humans.
Is it ok to use makeup while using Xlash?
Yes, it is perfectly fine to use makeup while using Xlash. Mascara and similar products should be completely removed before you apply Xlash.
Can I use Xlash if I have eyelash extensions?
Yes, Xlash is suitable to use with eyelash extensions. It helps enhance the strength of your natural lashes and keeps healthy without affecting the condition of the extensions. Many customers are using it to repair their lashes from additional stress on lashes by extensions or stick on false lashes.
Can I use Xlash twice daily to get better results?
No, Xlash needs to be used only once every day to get richer and more beautiful lashes. Extended daily use is not necessary and we do not recommend it.
Can I use Xlash on the eyebrows?
Yes, it actually works fine to use the Xlash serum on your eyebrows. You apply around the area where you would like the growth to take place. However, we recommend you to use our other product Xbrow Eyebrow Serum which has a new and better formula for eyebrows.
What ingredients does Xlash contain?
The Xlash formula is made of several natural plant extracts and other safe ingredients:

Aqua, Glycerin, Hydroxyethylcellulose, Sodium Chloride, Alcohol, Panthenol, Polyaminopropyl Biguanide, Inositol, Panthenyl Ethyl Ether, Sodium Hyaluronate, Caprylyl Glycol, 1,2-Hexanediol, Biotin, Phenoxyethanol, Sodium Citrate, Acetyl Cysteine, Acetyl Methionine, Lactis Proteinum Extract, Lactose, Sodium Benzoate, Polysorbate 20, Benzoic Acid, Myristoyl Pentapeptide-17, Hippophae Rhamnoides Oil, Citric Acid, Dehydroacetic Acid, Diethyl Phthalate, Rhodiola Rosea Root Extract, Helianthus Annuus Seed Oil, Rosmarinus Officinalis Leaf Extract

Can I use Xlash while pregnant or breastfeeding?
The safety of Xlash has been demonstrated in multiple studies conducted by independent research laboratories. Xlash has been shown in these tests to be safe when exposed onto the skin and on the eyes in adult study subjects. However, no studies have been conducted on pregnant or breastfeeding women with any Eyelash serum on the market. Therefore, we have no scientific reason to believe that Xlash poses a safety risk to women who are pregnant or breastfeeding. We have had pregnant costumers that have used our products without any problems. We advise that if you are pregnant or breastfeeding that you first consult with your physician, before using Xlash Eyelash Serum.